Use case
GreenCart delivery support
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Generated answer
Retrieval Augmented Generation demo
Customer Support RAG Assistant
A simple RAG application that answers customer questions by retrieving information from policy.json, then producing a grounded support-style answer.
Outcome
Problem
Support agents need quick, policy-aware answers without searching multiple documents.
RAG approach
Retrieve relevant policy snippets first, then generate an answer constrained by those snippets.
Result
Faster responses, clearer citations, and less risk of inventing unsupported policy details.